Welcome to the project overview for “tipido”, a cloud app designed to digitalize tipping for customers in restaurants and hotels. The goal of this app is to improve the overall tipping experience for customers, while also increasing the amount of tips that employees and waiters receive. The concept of digitalized tipping has gained popularity over the years, and tipido aims to bring this innovation to the hospitality industry. With the use of tipido, customers can easily leave tips, and employees and waiters can receive them in real-time, increasing their overall earnings. This project is a crucial step towards transforming the way tips are received in the hospitality industry and improving the financial well-being of employees and waiters in this sector.
To ensure that “tipido” provides the best possible user experience, the management of each facility will have access to a dashboard that allows them to tailor the app’s features to suit their customers’ needs. This includes the creation of personalized QR codes that can be placed all around their rooms, allowing customers to easily tip individual staff or whole teams with the click of a button. This will significantly improve the tipping experience for customers, while also providing a seamless way for employees and waiters to receive their tips. Additionally, customers can rest assured that their tips are going directly to the staff, as the app’s platform ensures that tips go directly to the designated employees. The dashboard also allows the management to monitor tips received and track staff performances, creating a more transparent and efficient tipping process.
To provide users with a hassle-free payment experience, “tipido” offers a flexible payment system that can be charged using an online payment gateway or offline through one of the managers. The online payment gateway ensures that customers can easily make payments from anywhere, using their preferred payment method. On the other hand, the offline payment option is perfect for customers who prefer cash or those who do not have access to online payment methods. With this payment system, customers can make a payment at any time, and employees and waiters can receive their tips instantly. Moreover, “tipido” provides a secure and encrypted payment platform, ensuring that all transactions are safe and reliable. Overall, the payment system is designed to provide maximum flexibility and convenience to customers, while also ensuring that employees and waiters receive their tips without any hassle.
